Frequently Asked Questions

How long does shipping take?
We ship to Singapore within 5–10 business days. You will receive a tracking number as soon as your order is shipped.

Is shipping really free?
Yes! We offer free shipping to all customers in Singapore, with no hidden fees.

Is my phone compatible with your wireless charger?
Our charger works with all Qi-enabled smartphones, including iPhone (8 and above), Samsung, Huawei, and many more.

Does it work with phone cases?
Yes! It works through most standard phone cases (up to 8mm thick). Metal cases may affect charging.

What if my item is damaged?
If your product arrives damaged or faulty, we’ll send you a free replacement or a full refund. Just contact our support team.

How do I return my order?
We offer a 7–14 day return policy. If you’re not happy with your purchase, contact us at [ ton-email-pro@drivio.com ] and we’ll help you.

Still need help?
Email us anytime at drivio99@gmail.com — we respond within 24 hours.